Terms & Conditions

1. Terms & Conditions

Better Spirits Ltd – Terms of Use and Sale
Effective Date: 28 July 2025

Welcome to the Kaveri website. These Terms & Conditions govern your use of our website and the purchase of any products. Please read them carefully. By accessing or using our site, you agree to these Terms.

1.1 Company Information

This website is operated by Better Spirits Ltd, a company registered in England and Wales.
Company Registration Number: 12701006

1.2 Eligibility & Age Verification

– You must be 18 years or older to purchase alcohol from this website.
– By using this website, you confirm you are of legal drinking age in the UK.
– Age verification may be required at the time of purchase or delivery.
– We reserve the right to cancel any order if we believe this condition is not met.

1.3 Orders, Payment & Pricing

– All orders are subject to availability and acceptance.
– Prices are in GBP and include VAT where applicable.
– We use secure third-party providers for payment processing.
– Better Spirits Ltd reserves the right to cancel any order prior to dispatch for any reason.

1.4 Product Description & Use

– We take care to ensure product descriptions and imagery are accurate, but packaging and design may vary.
– Alcohol content (ABV) is listed on product packaging and/or product pages.
– Drink responsibly: visit drinkaware.co.uk for more information.

1.5 Delivery

– We currently deliver within the United Kingdom only.
– Age verification may be required on delivery.
– For full details, please see our Shipping & Delivery Policy.

1.6 Returns & Cancellations

Under UK law, you have the right to cancel your order within 14 days of receiving it.
To qualify:
– Items must be unopened and in original packaging.
– You must notify us in writing before sending returns.
– Return postage is at your cost unless the item is faulty.

Refunds will be processed within 10 working days of receiving the returned goods.

1.7 Faulty or Damaged Goods

If your order arrives damaged or incorrect:
– Notify us within 48 hours
– Please include your order number and photographs of the damage.
– We will arrange a refund or replacement.

1.8 Intellectual Property

All content on this website, including logos, product names, images, and copy, belongs to Better Spirits Ltd or its licensors.
You may not reproduce, modify, or use this content without written permission.

1.9 Limitation of Liability

– Better Spirits Ltd is not liable for indirect or consequential loss.
– Our liability is limited to the value of the goods purchased.
– We are not responsible for delivery delays or failures due to circumstances beyond our control.

1.10 Website Use

You may not use this website:
– For unlawful or fraudulent activity
– To transmit malware or interfere with website functionality
– To copy or misuse content owned by Better Spirits Ltd

We reserve the right to restrict access or take legal action if these conditions are violated.